Customer service is top notch. Brianna contacted me with in 48 hours after my online purchase. We talked about all the details of how I wanted my hat shaped. She sent numerous pictures of all different brim and crown shapes. Those details were relayed to Tyler Ray who shaped my hat. I couldn’t be happier with my new hat. I will definitely purchase another hat from the Cow Lot in the near future.
Sterling kept me informed each step . Got the shape I wanted perfect!
Everything from the initial contact and sending me the hat measuring kit to helping me pick out a solid hat to getting a picture of it before shipping. The entire experience has been simply amazing. Will return for my “winter” hat!
Absolutely love my new hat and it was shaped perfectly to a T. Will definitely order many more from them in the future!
