In 2013, with Nat’s blessing, my wife, Karen, and I revived the Cow Lot brand. At the time, our event-based store kept us on the road for 300 days a year—our idea of a "staycation" was a different view from the window of our Motorhome. Our GPS begged for a break. Our passion was—and still is—to continue the tradition of great service, delivering hats that fit and hand-shaping them to match our customers' wants, needs, and, yes, their vanity. Because if your hat doesn't turn heads, is it really doing its job?
At every event we attended, we were invited to another and another: Pendleton, Prescott, Denver National Western, Black Hills Stock Show and Rodeo, the NFR, and the World Series of Team Roping, where we set up at South Point’s Cinch Western Gift Show. It was a wonderful life—until Covid hit.
We were in Las Vegas at a Team Roping event when the word came down that all vendors were to pack up as soon as the event was over and head home. Covid was shutting down Las Vegas and the entire world, for that matter. It looked like it could be shutting us down too.
Driving back to Denver, the age-old adage came to mind: "With every adversity comes opportunity." That opportunity came in the form of the internet and online sales. I had firsthand experience with online sales and had seen the internet turn industries on their heads. So, we made up our minds to build a better website and hit social media hard, with a vengeance. That decision turned out to be our saving grace and a real service to Cowboys and Cowgirls who needed a hat but didn’t have a western store close to home—or anyone who could shape a hat the way they wanted it.
Through Gods blessing, trial and error, sweat equity and sheer determination, we managed to reach an even greater audience and spread Nat’s dream to the world. To date, we’ve had visitors to our store from all 50 US states, several European countries, Canada, Australia, and even an order from Ukraine shortly after the war started. We received a thank-you note expressing gratitude for bringing a spot of normalcy amid their chaos.
One of our greatest accomplishments during the Covid years was the development of our Perfect Fit Guide, which allows us to give you the same customized fit you’d get if you were standing in front of us at the steamer. It continues to be our biggest seller.