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Michael B.
Great customer service!
Remember when you did business with a company that actually cared about having a quality product AND great service? That’s The Cow Lot.
Ordered a hat online, and got a text from a real person here in the US as they were shaping it! Brandon nailed my hat shape, and got it shipped asap.
You can really tell that The Cow Lot cares not only about a quality product, but also a quality experience.
I’ll definitely be back, and you should be too, you won’t regret it.
The Cow Lot
John S.S.
Rodeo King 7x Hickory
My Rodeo king 7x hickory arrived today and looks amazing. Love the color. Marco over at The Cow Lot promptly shaped my hat and sent pics of the final result asking for my approval. I replied that the hat looked amazing and was exactly what I hoped for. The cow lot has outstanding customer service and they stay in touch throughout the process. It was shipped super fast and arrived safely. Now I have to wait until the fall season to wear it outside 😞. Thanks guys for your outstanding shaping skills!!
The Cow Lot
wes f.
Straw hat
Great hat shaped exactly like I wanted
The Cow Lot
Dennis L.
Cow Lot is Simply the Best!
Once again the staff at the Cow Lot exceeded my expectations. From chatting online about their products to follow up phone calls, the perfect fit kit, shaping communication and texting with the shaper to the packaging my hat was shipped in were all first class. The Cow Lot staff understand customer service, and how to build an enduring relationship. Don’t waste your time or money at the big box stores, order a hat from the Cow Lot and get it done correctly.
The Cow Lot
Mel H.
Excellent job on a reshape!
I sent my slate gray rodeo king in for a reshape. I had had it a while and never wore it because the shape was like too many others I had. Karen was awesome helping me get the order placed and shipping and all that. Amelia knocked it out of the park! She did a hybrid wide cattleman/ rancher crown and then did an amazing pencil curl on the brim. It is now one of my favorite hats. The shape is gorgeous. I love that hat so much! The Cow Lot staff are great at pretty much everything you need. I always recommend them as one of the best hat places out there! So easy to work with and I love that they send pictures and texts to make sure everything is perfect before sending it out. Excellent customer service.
