Great service with friendly conversation the whole time. From Wisconsin so when we flew in to visit family made a stop right away. I knew what I wanted when we got there and they got me fitted with exactly what I wanted.
I ordered this expecting to get it after Christmas and was told at the time of ordering that it would come after. I placed my order and the next day I got a call. They confirmed everything that I wanted for this hat over the phone and also warned me again that it likely will not come before Christmas. I understood. As this was a gift, they requested that I send them pictures of my husband’s other hats so they could match his head shape the best they can to this new hat - what?! I’ve never heard of this. I received amazing service and they wanted the gate as perfect as I did! On top of that, once the hat was complete, they sent me a picture to confirm it looked exactly how I wanted it to after it had been shaped. I loved the sneak peak! It gave me confidence in my order. On top of that, the hat came a week before Christmas!! I plan on ordering from here again. Absolutely exceptional service, great quality, and very kind people who take their job seriously!
Great fit . Shaped like I wanted it! Great customer service