I was cautious at first ordering online but with the Cow Lot I was very optimistic and they were the easy choice. I ordered the 6x Pecan from them and I ordered a lower quality due to the price point but I am beyond impressed with both the quality of the hat and the customer service and shaping job from Glenn at the Cow Lot. I got a punched out cattleman and a Wide Relaxed Taco and I could not be happier! I will definitely order more hats from them in the future! 10/10 customer service and shaping!